This privacy policy describes how personal data is collected, used, and shared when you visit or make a purchase from our online platform, which offers handmade furniture.
When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our site, and information about how you interact with our site, including your interaction with large image displays of our furniture. We refer to this automatically collected information as "Device Information."
We collect Device Information using the following technologies:
Additionally, when you make a purchase or attempt to make a purchase through our site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or other payment details), email address, and phone number. We refer to this information as "Order Information."
When we talk about "Personal Data" in this privacy policy, we are talking both about Device Information and Order Information.
We use the Order Information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns). We may also use this information to enhance your browsing experience, especially concerning the display of our large furniture images.
Our legal basis for processing your personal data depends on the data concerned and the specific context in which we collect it. We process Order Information to perform the contract between you and us (i.e., processing and fulfilling your order), based on your consent, or based on our legitimate interests. We process Device Information based on your consent (e.g., for marketing cookies) or our legitimate interests (e.g., site security and analytics).
We share your Personal Data with third parties to help us use your Personal Data, as described above. For example, we use service providers to power our online shop; you can learn more about their practices. We also use analytics to help us understand how our customers use the site.
We may also share your Personal Data to comply with applicable laws and regulations, to respond to a lawful request for information we receive, or otherwise to protect our rights.
When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to erase this information.
If you are a resident of the European Economic Area, you have the right to access personal data we hold about you and to ask that your personal data be corrected, updated, or erased. You also have the right to object to or request the restriction of certain processing, and the right to data portability. If you would like to exercise these rights, please contact us using the physical contact information below.
If you are a resident in other jurisdictions, you may have similar rights under applicable local laws.
We take reasonable precautions and follow industry best practices to protect your personal data and ensure that it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. However, no method of transmission over the Internet or electronic storage is 100% secure.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Any changes will be posted on this page.
Our service is not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and you believe that your child has provided us with personal data, please contact us at the address below.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by postal mail at:
Our contact address for privacy matters is located in Taiwan, in the city center area.